Sales & Support
Logical Solutions walk with you right from sales enquiry to after sales service and provide you all the support you need at any point of time.
We have a team of Certified CAD and CAE Professionals who work in future focused, rapid response environment. We use Efficient Sales Management tools like SmartSheet and helpdesk tools like ZENDESK.
With over a decade of experience, Logical Solutions give you flawless sales and support experience.
3D Design
1. Standard Demo from VAR Portal or Custom Demo
2. Example Models with related videos and case studies
3. Proposal
4. Approval
5. Purchase Order
6. Supply
Post Sales Training & Support
Deployment
- Installation of SolidWorks
- Providing customer portal access and 3D Content central access
- Assessing the Customer requirements and team capabilities for the proper training schedule
- Providing the training as per the industry verticals
- Providing the proper guidance in using the SolidWorks manuals
- Continuous monitoring and getting feedback from the customer for the better usage of the product.
- Providing the updates and new releases as released
Training
- Free Basic Training for 4 days at customer place or Logical Training Center
- Advance and Custom training after 2 to 4 Weeks
- Supply of Standard training manuals
- Customer portal Over view
Support
- Dedicated support email ID: support@logicalsolutions.in
- Web-Ex based dedicated support phone line: 040-49003030
- Troubleshooting using SolidWorks RX Personal
- Web based Support using Team Viewer
- Onsite support, if required
